Epoch Stops Paying Affiliates

I am too busy lately and barely have time to sleep, so I completely forgot about this blog. Here is an update on Epoch. They stopped paying the affiliates a couple of months ago. The affiliate program still works and tracks clicks and sales, but its the responsibility of the individual sponsors to pay their affiliates. The sponsors and affiliates will have to get in touch and agree on payment method. For example Paypal…Here is a quote about the future of the program:
If you use EpochStats to track your sales, it will continue to be available for at least one year when the program will be reassessed and possibly discontinued. We want to provide this ample time for you to make other tracking arrangements.

Posted in Epoch

Zombaio Releases funds from new transactions

A quick update. I received a couple of transfers from Zombaio after more than a month waiting. The transfers reflect funds from new transactions only (generated after the transfer of Zombaio to a new owner). The balance that I had before the selling of Zombaio to a new owner is still pending.

Posted in Zombaio

No Payments from zombaio for months

I used the online chat and talked to them, but the representative did not know when the old payouts will be sent/cleared. Regarding the newly generated transactions, they said  that they will be sent every week, after two weeks withholding period, starting November 1st. My account has generated transaction during November, but I have not received anything this month. Its already the end of the month. here is the email I got from Zombaio yesterday. I will keep you posted.

 

Settlement Reports

Dear Client,
There was a bug in our new platform that felt to show itself this morning during the creation of payout reports. The period and settlement dates was wrong in the report. All reports and settlements are pulled back and new ones will be created tomorrow morning.

We apologise for this and hope it did not cause too much trouble.

Best Regards
Zombaio Operations Department

Posted in Zombaio

Zombaio official transfer announcement

Got this email a week ago. Was too busy to post it. Looks like Zombaio is officially owned by Paynet Systems based in Belize. There are a couple of important lines concerning paying their customers.  What I understand is that they will be looking at the customer statistics to determine who to pay first, based on if the client send new sales and if their websites are free from compliance issues. This whole thing does not smell good. They still all me money for 2 periods. I will talk to them and post the result later…

 

Zombaio transfer announcement – 2014-11-07

Dear Client,

The transfer of the business to our new owners as previously announced happened as planned on November 1st. A couple of small reporting bugs were identified and have been resolved but other than that there were no major issues and most importantly no disruption in service. If anybody has noticed anything else in the new control panel that doesn”t seem right, or hasn”t been explained elsewhere, please open a support ticket.

Immediately upon taking control, the first priority of the new ownership was to clear our outstanding Acquirer fines and penalties and restore the company”s good standing which has already been completed. This was essential in ensuring that we receive future settlements on time and without deduction and can in turn pay merchants on time. Most merchants have no idea of the huge fines and penalties that can be levied on processors due to mistakes or illegal content on websites they process for and it is fair to say that we as a business have received more than our fair share of these in recent times, eating into our reserves and ultimately causing the cash flow issues that led to where we are now.

The first payment for current transactions will be sent out shortly after we receive it into our bank on the 24th November. This will be in respect of the 3 day first processing week 1st to 3rd November with settlement weeks thereafter running from Tuesday to Monday. For this first period,  the payout information will not appear in ZOA until the day the settlement is actually created, however this will soon be changed so that the settlement is created and can be found in ZOA the day after the settlement period  closes to make it clearer and create less confusion.

As we have previously mentioned, and is customary when purchasing a business, Paynet will be releasing funds to clear outstanding balances to us in accordance with an agreed schedule and  we will be using those funds to settle amounts owed in batches starting next week. Although we would like to be able to clear everybody at the same time, that is simply not possible the way the deal is structured but I re-iterate that it is our intention to resolve all accounts as soon as we can and ask for just a little more patience while we work through this.

Again, as mentioned previously, a number of factors will be looked at when determining the order in which these settlements are made. These will include but not be limited to whether the amounts owed are new sales, re-bills or a mix, whether the merchant is actively sending new sales, whether the account is in good standing generally and whether all websites are free from compliance issues.

Unfortunately, one of the things that original Zombaio did wrong with hindsight is that we set the barrier to working with us too low which created a lot of small merchants, with a lot of small payments, and in truth managing these accounts has quite often not been profitable.

This is one of a few things that we will be looking at as we try to strengthen the business going forward. Paynet have already told us that they plan to be more selective about merchants and sites accepted going forward and have started a merchant evaluation exercise and compliance checking process as the first part of this. This does not mean that low volume, low value businesses will automatically be blanket removed, but it may mean that in some cases there will need to be changes made to certain aspects of the relationship but if necessary, these will be discussed on an individual basis and any account that needs to be renegotiated or is marked for closure will be allowed a reasonable time to make alternative arrangements.

There is still a lot of work to do, but this will be a lot easier with our new stronger foundations, and I just want to give a huge THANKS to all merchant that have been understanding and supportive throughout what was a very difficult time. It really is appreciated. I cannot say this enough.

Best regards,
Tomas Anderson
CEO

Paynet Systems Inc.
Suite 508 Marina Towers
Newtown Barracks Road
Belize City, Belize

Phone: +1-650-963-5055
Fax: +1-866-506-5286

Message sent from Zombaio Notification Center – Please do not reply!

Posted in Zombaio

CCBILL Merchant Connect

CCBILL introduced a new option to their clients recently. The option is called merchant connect. here is their intro:

Much like the affiliate model, Merchant Connect empowers a linking between different CCBill merchants to offer their content, services and/or goods to the base of CCBill merchants through its simple-to-use online interface. Designed to simplify and secure the purchase process while increasing revenue, Merchant Connect can link a merchant’s traffic to other merchants automatically. It is a network of businesses that choose to do business together. Clicks and sales are tracked and pay-per-sale, revshare or custom compensation models can be applied between merchants. CCBill tracks the sales, manages the traffic and can even settle payouts, so you can stay focused on running your business.

I have mixed feelings about this network. One one hand its good for people that do not produce content, but run traffic networks. Why would I offer my customers a third party products and leak traffic to other websites? What about my affiliates that send traffic to me? Would they be credited for purchases made through this network?

Basically this network looks like a swap meet for merchants, who actually are competitors in the porn market. The only positive thing is that it runs under the umbrella of CCBILL, which can insure proper and on time revenue payments.

when I have a chance I will research more about it and post my opinion. So far I do not see anything positive for my niche driven network of sites.

Posted in CCBILL

Paynet Systems Bought Zombaio

On November first I logged in to Zombaio’s admin and found out that there is a new interface and new owner – Paynet Systems. I briefly visited their website and found out that they are based in Georgia, USA. The admin looks cool and mobile device friendly. I still have not received any payments from Zombaio for more than a month. I hope the new owner will pay on time. It will be interesting to find out if they will review the sites of their clients for compliance issues. I will keep you posted.

Posted in Zombaio

Zombaio Sold

Zombaio has a new owner now. I got an email from the VP today. I copied it below. Hopefully the new platform offers more payment options…

A message from our VP

Dear Client,
As announced per 2014-10-06 I announced a change of ownership, better settlement terms etc. This PM is a head up to announce that everything is going as planned.

Today 17 oct 2014 the last agreements between the parties was signed and we are pleased to move over all clients to the new platform effective nov 1st.

Have a nice weekend!

Best regards,
T Anderson
VP Payment Systems

Posted in Uncategorized

Ccbill Flex Forms

Recently CCBILL released their new FlexForms. I have copied the email below. It sounds really exciting. I will try them out and post my opinion soon.

About FlexForms
FlexForms is now in open beta and with its multiple inherent features, if you are not using it already, you will want to start. This groundbreaking new foundation for actively taking payments online is a self-service interface that empowers the merchant’s business, while simplifying the purchase process for the buyer. FlexForms is not a refresh of legacy CCBill forms, but a completely new system that includes several powerful and easy-to-use tools for managing the payments portion of online business.
Features:
• Multiple payment options on one form – now you don’t need to link to credit card, debit cards, online checks, and DirectPayEU payment methods separately. We include all your accepted payment options on one form.
• WebWidget – linking code for your website that directs your consumer to the payment form. You can make changes to your configuration in our admin system without having to update your website.
• A│B testing – test out any combination of a FlexForms payment form, a legacy CCBill payment form, or even a payment form from an alternate processor through one link.
• Responsive forms – take payments from any location and any device, which will be viewable the way the consumer chooses. Use one link for all of your traffic, whether it’s desktop, tablet, or mobile.
• Multiple language, image and URL inventories – create your own inventory of branding images and directional URLs for instant customization of your forms for any look or any offer.
• Trusted CCBill brand and support – reassure your consumers that they are making a safe and reliable purchase.

Posted in CCBILL

An email from Zombaio’s VP

This is a copy of the email I got this morning from Zombaio’s VP. My processing with Zombaio is very small and I do not pay close attention regarding the timing it takes to receive payments from them. I think it takes more than a month per payout. The good thing is that they use ACH, which is a cheap and defective way to receive money. I hope they stay in business…

A PM from our VP 09/09/2014

Dear Customer,

I write with reference to our recent troubles, which I again apologize for and to share a little better news with you.

As you are aware, it was necessary a few months back for us to change our terms of business to ensure that we could continue operating the business on a day to day basis while important work was done behind the scenes to improve the bigger picture. This was always planned to be a temporary situation, and I very much appreciate the support of every single merchant that has stayed with us during this period while at the same time fully understanding why the delays and uncertainty made the situation completely unmanageable for others.

I do not want to bore you with the details of how hard we have worked in these past couple of months, but I am happy to say that the corporate restructure that our consultants believed necessary is now virtually completed, and we have already managed to secure better settlement terms from our acquiring partners on the back of this which will mean a return to more competitive settlement periods for our merchants with no increase to our current rates.

The exact details are still being finalized and an official announcement will be made in around 2 weeks from now, with new terms of business, on-time settlements and historic arrears catch up payments coming into effect starting from 1st October.

I appreciate that you probably have a number of questions about specific accounts that you want answered, but as there is not really much more that I can say at this time, I would ask that you please hold these questions until you have read the official announcement in two weeks, at which time most things should become clear, and if they are not, I will attempt to clarify them for you personally.

VP. Mr T Anderson
Zombaio LLC

Posted in Zombaio

Zombaio-Payment-Delays

After the change of terms from 2 weeks ago (please check my previous post regarding Zombaio), I have not received any payments from them. I talked to customer support and they said that all payments have delays currently. They also clarified that according to the new rules, the monthly payments will be send on 20th. I will keep you posted…

Posted in Uncategorized